MANAGER, CUSTOMER SERVICE

Seniority - Level 2: Management

Sunshine Members - 2025 40
+26 (+185.7%) vs 2024
Average Sunshine Salary - 2025 $122,439.91
$2,231 (-1.8%) vs 2024

Position Economics

Salary range and market performance.

Salary Spread
$103k $164k

Lowest to Highest reported in 2025

Historical Growth
19.4% NOT BEATING INFLATION

Since 2002

Market Presence
15 Employers

Hiring this role in 2025

📈
Quick Insight: The highest paid individual in this role works at WORKPLACE SAFETY & INSURANCE APPEALS TRIBUNAL and earns 34% more than the provincial average for this title in the 2025 sunshine list.

Salary Evolution

Historical average salary for this position over time.

* Data represents annual average based on provincial disclosures.

Market Distribution

Comparative analysis of volume vs. compensation for this role.

Hiring Volume by Sector

Crown Agencies 28 Staff
Municipalities & Services 12 Staff

Top Employers, Ranked by Average Salary

CITY OF OSHAWA $153,062
TOWN OF WHITCHURCH-STOUFFVILLE $152,004
CITY OF OTTAWA $147,855
CITY OF WINDSOR $143,282
TOWN OF AURORA $140,270

Gender Breakdown

Comparing the first recorded year to the most recent data.

Male
Female
Unknown
Latest: 2025 Based on: 40 Sunshine Employees
23%
78%
100%
Earliest: 2002 Based on: 1 Sunshine Employees
📈
Trend Insight: Female representation has grown by 77.5% since this position first appeared on the list, while the total workforce has increased.

Gender Salary Gap

📊
Historical Context: Over the last 23 years, the data shows a historical Male advantage, with an average salary gap of $1,618 per year. This reflects the cumulative trend for MANAGER, CUSTOMER SERVICE across all recorded reporting periods.

Employee Salaries

Loading Data...

Name Employer Year Salary
Eunice Brewster Workplace Safety & Insurance Appeals Tribunal 2025 $163,916.45
Rhonda Grundy City of Oshawa 2025 $153,062.30
Cassandra Tornabene Town of Whitchurch-Stouffville 2025 $152,003.73
Muhannad Bujeldain City of Ottawa 2025 $147,854.54
Laurel Quinlan City of Windsor 2025 $143,281.59
Jennifer Payne Workplace Safety & Insurance Appeals Tribunal 2025 $140,338.51
Ivy Henriksen Town of Aurora 2025 $140,269.58
Daiva Liskauskas Workplace Safety & Insurance Appeals Tribunal 2025 $137,513.34
Andrea Lane City of Sarnia 2025 $137,243.82
Ekaterini Georgopoulos City of Toronto 2025 $134,264.06
Steven Fusca Workplace Safety & Insurance Appeals Tribunal 2025 $133,628.06
Ramana Ganesaratnam Tribunals Ontario 2025 $130,567.87
Heather O'Brien Workplace Safety & Insurance Appeals Tribunal 2025 $129,244.59
Lillian Embersic Workplace Safety & Insurance Appeals Tribunal 2025 $128,459.90
Amanda Circelli Town of Tecumesh 2025 $128,015.00
Karen O'Brien Tribunals Ontario 2025 $125,184.34
Debra Pettinella Workplace Safety & Insurance Appeals Tribunal 2025 $123,668.55
Tonia Bonaiuto Workplace Safety & Insurance Appeals Tribunal 2025 $123,668.55
Natalie Raymond Workplace Safety & Insurance Appeals Tribunal 2025 $123,520.46
Kelly Noble City of Kenora 2025 $118,735.24
Debbie Harding Workplace Safety & Insurance Appeals Tribunal 2025 $117,104.51
Cleo Porter Workplace Safety & Insurance Appeals Tribunal 2025 $116,512.11
Heather Sherk Town of East Gwillimbury 2025 $115,931.36
Shayna Lindo Workplace Safety & Insurance Appeals Tribunal 2025 $112,952.49
Franca Giglio Workplace Safety & Insurance Appeals Tribunal 2025 $112,635.30
Rhonda Eaton Workplace Safety & Insurance Appeals Tribunal 2025 $111,946.13
Anthony Greco Workplace Safety & Insurance Appeals Tribunal 2025 $111,079.63
Maria Matos-Domingos Tribunals Ontario 2025 $111,070.28
Michelle Redgrave Ontario Northland Transportation Commission 2025 $111,028.70
Donaria Alves Tribunals Ontario 2025 $110,172.00
Tiffany Jones Workplace Safety & Insurance Appeals Tribunal 2025 $108,453.63
Alain Lepage Workplace Safety & Insurance Appeals Tribunal 2025 $108,049.62
Ashley Sousa Workplace Safety & Insurance Appeals Tribunal 2025 $106,543.35
Ingrid Masiak Town of Collingwood 2025 $105,565.36
Tyler Rea Workplace Safety & Insurance Appeals Tribunal 2025 $105,157.94
Deanna Mancini Workplace Safety & Insurance Appeals Tribunal 2025 $105,049.74
Riley Alves Workplace Safety & Insurance Appeals Tribunal 2025 $103,776.23
Steven Raheb Workplace Safety & Insurance Appeals Tribunal 2025 $103,560.36
Katie Seaborne Workplace Safety & Insurance Appeals Tribunal 2025 $103,446.21
Cheryl Moyer City of Brantford 2025 $103,120.93


Scroll to Top