MANAGER, CUSTOMER EXPERIENCE

Seniority - Level 2: Management

Sunshine Members - 2025 11
+4 (+57.1%) vs 2024
Average Sunshine Salary - 2025 $122,045.62
+$13,448 (+12.4%) vs 2024

Position Economics

Salary range and market performance.

Salary Spread
$102k $201k

Lowest to Highest reported in 2025

Historical Growth
-9.4% NOT BEATING INFLATION

Since 2012

Market Presence
6 Employers

Hiring this role in 2025

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Quick Insight: The highest paid individual in this role works at INDEPENDENT ELECTRICITY SYSTEM OPERATOR and earns 65% more than the provincial average for this title in the 2025 sunshine list.

Salary Evolution

Historical average salary for this position over time.

* Data represents annual average based on provincial disclosures.

Market Distribution

Comparative analysis of volume vs. compensation for this role.

Hiring Volume by Sector

Municipalities & Services 9 Staff
Crown Agencies 1 Staff
Other Public Sector Employers 1 Staff

Top Employers, Ranked by Average Salary

INDEPENDENT ELECTRICITY SYSTEM OPERATOR $201,058
CITY OF BRAMPTON $130,184
CITY OF KAWARTHA LAKES $127,833
CITY OF KINGSTON $113,719
TOWN OF OAKVILLE - PUBLIC LIBRARY $110,839

Gender Breakdown

Comparing the first recorded year to the most recent data.

Male
Female
Unknown
Latest: 2025 Based on: 11 Sunshine Employees
18%
82%
100%
Earliest: 2012 Based on: 1 Sunshine Employees
📈
Trend Insight: Female representation has decreased by 18.2% since this position first appeared on the list, while the total workforce has increased.

Gender Salary Gap

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Historical Context: Over the last 14 years, the data shows a historical Male advantage, with an average salary gap of $138 per year. This reflects the cumulative trend for MANAGER, CUSTOMER EXPERIENCE across all recorded reporting periods.
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