MANAGER, CONTACT CENTRE
Seniority - Level 2: Management
Sunshine Members - 2025
7
-1
(-12.5%)
vs 2024
Average Sunshine Salary - 2025
$122,477.49
+$3,561
(+3.0%)
vs 2024
Position Economics
Salary range and market performance.
Salary Spread
$110k
—
$142k
Lowest to Highest reported in 2025
Historical Growth
14.6%
NOT BEATING INFLATION
Since 2001
Market Presence
7 Employers
Hiring this role in 2025
📈
Quick Insight: The highest paid individual in this role works at CITY OF MARKHAM and earns 16% more than the provincial average for this title in the 2025 sunshine list.
Salary Evolution
Historical average salary for this position over time.
* Data represents annual average based on provincial disclosures.
Market Distribution
Comparative analysis of volume vs. compensation for this role.
Hiring Volume by Sector
Colleges
2 Staff
Municipalities & Services
1 Staff
Crown Agencies
1 Staff
Hospitals & Boards of Public Health
1 Staff
Universities
1 Staff
Top Employers, Ranked by Average Salary
$141,955
$131,029
$123,736
$118,573
$118,108
Gender Breakdown
Comparing the first recorded year to the most recent data.
Male
Female
Unknown
Latest: 2025
Based on: 7 Sunshine Employees
Earliest: 2001
Based on: 1 Sunshine Employees
📈
Trend Insight: Female representation has grown by 71.4% since this position first appeared on the list, while the total workforce has increased.
Gender Salary Gap
📊
Historical Context:
Over the last 14 years,
the data shows a historical Female advantage,
with an average salary gap of $4,982 per year.
This reflects the cumulative trend for MANAGER, CONTACT CENTRE across all recorded reporting periods.
Employee Salaries
Loading Data...
| Name | Employer | Year | Salary |
|---|---|---|---|
| Rosaria Cozis | City of Markham | 2025 | $141,955.26 |
| Colleen Reinsborough | Humber College | 2025 | $131,028.76 |
| Joseph Nucara | Public & Business Service Delivery & Procurement | 2025 | $123,736.27 |
| Robert Gava | Ontario Health | 2025 | $118,573.03 |
| Renee Collins | Centennial College | 2025 | $118,107.51 |
| Josie Singh | York University | 2025 | $113,996.71 |
| Amanda Barnes | William Osler Health Centre | 2025 | $109,944.92 |