DIRECTOR, CUSTOMER EXPERIENCE
Seniority - Level 3: Senior Management
Sunshine Members - 2025
5
+3
(+150.0%)
vs 2024
Average Sunshine Salary - 2025
$168,172.75
+$5,890
(+3.6%)
vs 2024
Position Economics
Salary range and market performance.
Salary Spread
$144k
—
$183k
Lowest to Highest reported in 2025
Historical Growth
38.0%
BEATING INFLATION
Since 2011
Market Presence
5 Employers
Hiring this role in 2025
📈
Quick Insight: The highest paid individual in this role works at REGIONAL MUNICIPALITY OF YORK and earns 9% more than the provincial average for this title in the 2025 sunshine list.
Salary Evolution
Historical average salary for this position over time.
* Data represents annual average based on provincial disclosures.
Market Distribution
Comparative analysis of volume vs. compensation for this role.
Hiring Volume by Sector
Municipalities & Services
4 Staff
Crown Agencies
1 Staff
Top Employers, Ranked by Average Salary
$182,867
$181,239
$175,240
$157,140
$144,377
Gender Breakdown
Comparing the first recorded year to the most recent data.
Male
Female
Unknown
Latest: 2025
Based on: 5 Sunshine Employees
Earliest: 2011
Based on: 1 Sunshine Employees
📈
Trend Insight: Female representation has grown by 80% since this position first appeared on the list, while the total workforce has increased.
Gender Salary Gap
📊
Historical Context:
Over the last 12 years,
the data shows a historical Male advantage,
with an average salary gap of $2,241 per year.
This reflects the cumulative trend for DIRECTOR, CUSTOMER EXPERIENCE across all recorded reporting periods.
Employee Salaries
Loading Data...
| Name | Employer | Year | Salary |
|---|---|---|---|
| Christine Terin | Regional Municipality of York | 2025 | $182,867.24 |
| Krystle Leszkowicz | Liquor Control Board of Ontario | 2025 | $181,239.03 |
| Heather Brown | City of Toronto | 2025 | $175,239.94 |
| Caitlyn Hicks | Town of Oakville - Public Library | 2025 | $157,140.49 |
| Edward Zahra | Niagara Transit Commission | 2025 | $144,377.06 |